HELP / FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do I access Online Video Training?

You must first purchase access to Online Video Training through the Pretty Loaded Store.

The Online Video Training is accessed through the “Video Training Access” link in the top secondary menu or by clicking here.

Enter your username and password to login and access the Pretty Loaded Online Video Training Series.

How do I retrieve my username and/or a lost password?

Please click here to retrieve your username and/or reset your password

Where is my gift voucher?

If you selected to receive the voucher: Please check all folders of your email account. Alternatively, visit your account screen in the store. If you have purchased a voucher previously, it will appear under the heading “My Vouchers”.  Here you may view and/or download past vouchers.

If you selected to send the voucher directly to a recipient: The voucher was emailed directly to the recipient’s email you provided upon checkout. These vouchers are still viewable and available for download on your account page.

Remember, a voucher code grants one user access to the Pretty Loaded Video Training Series. A voucher code may only be used once.

How to claim a gift voucher?

The gift voucher works just like any gift certificate. It is claimed during the purchase of the Pretty Loaded Video Training Series. Upon checkout, simply enter the code from the voucher into the coupon code area.

Remember, a voucher code grants one user access to the Pretty Loaded Video Training Series. A voucher code may only be used once.

Voucher codes must be claimed by the person planning to watch the training using the account they create upon checkout.

Need additional assistance?  Contact us at empowered@prettyloaded.org and an account representative will be in contact with you.  For immediate assistance please call 1-701-484-6306.

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